Client Testimonials
See what some of our clients have said about our services :
"I would like to express Meridiana Maintenance appreciation for your excellent support. Ciao."
Meridiana Maintenance S.p.A., MCC Manager, January 2012
"I would like to thank you and your team for the professional repair of our aircraft. Nothing is worth more than having an experienced team available on side. Thank you very much and kind regards."
Edelweiss Air, Switserland, Head of Engineering, January 2012
“If you want trouble free bespoke line maintenance services that exceed your expectations then DMX is your company of choice.”
Cathay Pacific, Line Maintenance Operations Manager, September 2010
“Our observations concerning DMX maintenance business activities has been one of openness, transparency, professionalism, quality to internationally accepted standards and a total desire to work as a business partner to support customer needs in a way that the customer requires, be that on standard terms or through customised solutions.”
Emirates, Manager Regional Outstation Engineering, December 2009
“About our cooperation with DMX, the most we appreciate is DMX’s efficiency and the sense of customer orientation. As a cargo carrier we have to say our flights did not follow schedule plan very precisely during peak seasons, but DMX always get quickly adjusted to the changes and never ever failed to meet with one single flight. When there’s a work package assigned to AMS, DMX is also able to accommodate manpower and equipment for the assignment even on very short notice. Service wise I believe numbers speak out for itself. Our system statistics shows that the technical punctuality at the station of AMSis among the best stations we have! And comparing to the huge maintenance tasks we assigned to AMS , the figure of delay is really nothing.”
Jade Cargo, Outstation Line Maintenance Manager, November 2009
“Since employing the services of DMX in AMS we have enjoyed the benefits of being involved with what I can only class as, "A truly professional organisation". The following points highlight just a few of the areas where we have had an unprecedented improvement in the services provided at this particular line station :
- The personal attention & commitment that is given to all aspects of the agreement
- The timely & accurate reporting of defects and/or potential AOG/delay situations
- The communication with our MCC and most importantly the local communication with our Ground Handling & Customer Service agents
- The quality standards adhered to are way above all the regulated requirements
- Their resourcefulness & dedication shown in resolving any situation they are faced with
- The value for money without all those hidden costs. You get "more" than you pay for
I have no doubt in recommending Direct Maintenance for providing line maintenance services in Amsterdam .”
Air Astana, Line Maintenance Manager, November 2009
"Direct Maintenance has provided excellent service to MAS744F aircraft at AMS. Your organisation is very flexible and reliable in meeting customer requirements, a worthy partner to a 5 star airline like MAS . Thank you."
Malaysia Airlines, Maintenance Operations Manager, Line Maintenance, March 2008
"We are very satisfied with the service we receive from Direct Maintenance in MBA, it’s very helpful to have such a flexible and professional partner on-site"
Air Berlin Technik, Head of Maintenance, February 2008
